At My Voyage, it is important that we know how you are feeling and how we can improve.
We support every child’s right to make complaints about any aspect of their treatment whilst living at the provision. Children should have access to fair representation and should be kept informed of the progress of any complaint or grievance procedure.
It is the company’s policy that any child or young person who makes a complaint should do so without fear of retaliation or reprisal.
A member of staff/your social worker can help you fill this in. You can also make a complaint verbally to a member of staff.